Products

We are currently offering two different products: candles and room sprays. The ingredients used for each product are the following:

Candles: soy wax and essential oils.

Room & Linen Sprays: Water, alcohol and essential oils.

The list of ingredients can be found on each product page and there you can also see which essential oils are used.

For more information, please visit our Explore page.

The burn time of each candle depends on how the customer takes care of it. However, these are the approximate times each candle last per size:

20ml (tealights): 4-5 hours
60ml: 10-12 hours
120ml: 20-22 hours
500ml: 80-85 hours

For each order, the customer can expect to receive instructions to maximize the life of their candle.

Absolutely! We highly encourage this to create as little waste as possible. We have to think about the environment as much as we can.

Once the candle has been consumed completely, wash it well and give it a different life of your choice.

Tip: we love them to grow some plants!

Orders

Yes! Our gift cards are sent via email in the blink of an eye. You can find them here.

Yes. If you're not satisfied with your purchase or there is something wrong with your package, please send an email to returns@thecozystudio.com. We advise you to read our Refund Policy beforehand. All cases are reviewed individually.

Yes. If you would like to change or cancel your order, you must send us an email to orders@thecozystudio.com ASAP before the order is prepared to be shipped.

If you are interested in our products and would like to become a stockist, send us an email to business@thecozystudio.com for more information.

Shipping

We are currently shipping our products to Belgium, Netherlands, France, Luxembourg, Germany, Denmark and United Kingdom.

Shipping to other countries is possible upon request, sending an email to orders@thecozystudio.com.

The shipping costs depend on the country and the location (home address or pick-up point). These are calculated at checkout.

We are currently offering FREE SHIPPING to Belgium on orders 50€+, Netherlands, France, Luxembourg, Germany, Denmark and United Kingdom on 85€+.

The delivery time will depend on the shipping address. For orders within Belgium, it should take between 3-4 working days (including package preparation). For orders outside of Belgium, it could take up to 6 working days.

Other questions?

If you have a question that it's not included on this page, please, contact us and we will get back to you as soon as we can.